Privacy Policy

This Privacy Policy explains how we collect, use, and protect any personal information you provide when using this website.

1. Who we are
   This website is operated by Genki Pilates, based in the United Kingdom. We are committed to safeguarding your privacy in accordance with the UK GDPR and Data Protection Act 2018.

 Email: jules@genkipilates.co.uk
Website:genkipilates.co.uk

2. What information we collect
   We may collect and process the following data:

• Information you submit via our contact form (e.g. name, email address, message)
  
• Data collected through cookies and analytics tools (e.g. your IP address, device type, pages visited)
  
• Booking details (submitted through a third-party service)

3. How we use your information
   We use the information you provide to:

• Respond to your enquiries
  
• Allow you to book sessions via our third-party provider
  
• Monitor website performance and user engagement (via Google Analytics)
  
• Improve our website and services

We only keep your data for as long as necessary and never sell your information.

5. Session booking
   Bookings are handled through a third-party provider (e.g. [Booking Platform Name]). When you make a booking, your data is handled according to their privacy policy. We do not store your payment information on our site.
6. Cookies and analytics
   Our site uses cookies to enhance your browsing experience. We also use Google Analytics to collect anonymous data about how visitors use the site. You can adjust your browser settings to disable cookies or opt out via Google’s tools.
7. Your rights
   Under UK data protection laws, you have the right to:

• Access the personal data we hold about you
  
• Request correction or deletion of your data
  
• Withdraw consent at any time
  

To make a request, contact us using the details above.

8. Security
   We take reasonable precautions to protect your information, including using a secure (HTTPS) connection and keeping WordPress plugins and systems up to date.
9. Changes to this policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: 21/06/25